Refund policy

Return & Refund Policy

At Herbert’s Vintage & Coffee, every vintage item is carefully selected and often one of a kind. Because of the unique nature, age, and condition of vintage goods, all sales are final.

Vintage Goods

All vintage merchandise is sold as-is and is not eligible for return, exchange, or refund. We encourage customers to review product descriptions, photographs, measurements, and condition details carefully before making a purchase. If you have questions about an item, please contact us before placing your order.

Merchandise & Retail Goods

Unless otherwise stated, new merchandise, apparel, and retail goods are also considered final sale. If you receive a defective item, please contact us within 7 days of receiving your order and we will work with you to resolve the issue.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at info@herbertsvintageandcoffee.com. Include your order number and photos of the item and packaging so we can review the issue.

Coffee & Food Items

Due to health and safety regulations, all coffee, food, and beverage purchases are final sale and cannot be returned or exchanged.

Contact Us

If you have any questions regarding a product before purchasing, please reach out to us. We are happy to provide additional information to help you shop with confidence.

Herbert’s Vintage & Coffee reserves the right to update this policy at any time without prior notice.